FAQs

0207 887 2486

FAQs

Q: What is Meet and Greet airport valet parking?

A: This is an airport car parking service where you drive your own car to the Airport, a chauffeur driver collects the car and drives it to a secure car park. Once you return from your trip, your car is returned at the arrivals terminal.

Q: Where are the meet and greet meeting points at Heathrow Airport?

A: Each terminal has a designated meeting area. You will receive the exact details of the meeting point in the confirmation email once your booking is completed.

Heathrow Terminal 2

Postcode for GPS is TW6 1EW

Follow the signs to Terminal 2 short stay car park. You will be entering level 4 of the car park . Drive down to level 2 and park anywhere in Row A’ or Row ‘B’. Your designated chauffeur driver will meet you there.

Heathrow Terminal 3

Postcode for GPS is TW6 1QG

Follow the signs to Terminal 3 Departures. As you approach the terminal pull up in the fourth lane. Your designated chauffeur driver will meet you there.

Heathrow Terminal 4

Postcode for GPS is TW6 3XA

Follow the signs to Terminal 4 Departures. Drive up the ramp in the left lane and pull up in the lane furthest from the terminal building. Your designated chauffeur driver will meet you there.

Heathrow Terminal 5

Postcode for GPS is TW6 2GA

Follow the signs to Terminal 5. Remain in the right hand lane as you drive up the ramp and follow the sign to the short stay car park. Enter the car park using the barrier on the far left hand side and drive round to Row 'R' or Row 'S'. Your designated chauffeur driver will meet you there.


Q: How do i make a booking?

A: Bookings can be made online via our secure online payment page.

Q: What happens if my flight times change or i need to amend a booking?

A: you can email our customer service team regarding any changes to your booking:
bookings@bonvoyageparking.co.uk.

Q: How can i find out more about Bon Voyage Parking?

A: You may call us on 0207 887 2486 or email us at info@bonvoyageparking.co.uk